![]() ![]() A few days ago while I was downloading the files that it hung. I have a HP Pavilion g4-1125DX with Windows 7. If the PC is still under warranty, contact HP for a replacement. If the PC does not start, you have isolated the bad chip and you can just buy a new one with the same characteristics. If so, unplug the adapter, remove the other memory module, put in the first one you took, connect the a/c adapter and see what's the result. If the laptop has two memory modules, remove one of them and plug the power adapter. ![]() What I would do is unplug the PC and remove the battery. Yes, that could indicate a possible memory module failure. I wonder if that means the RAM of the computer has gone wrong and I need to replace, or else. ? I ran a Test at startup and for the following results: He recently began closing before you start completely. I have a HP ENVY3D 1191-NR running Windows 7. New to the forum - need some tech support.
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